What it takes to become a computer expert

Being the one in the family with some computer skills, it was in the beginning (early/mid nineties) quite fun to be asked to help people out with the computers and computer problems. Later, when everybody started asking about everything it was not so thrilling any more. Luckily, these days are generally over. Computers don’t break down that often, the software running on these machines is better, and (believe or not) I think the users have become a bit smarter. My parents have for instance had Linux (Ubuntu) running on their computer for almost a year now, without any particular problems.

Tech support cheac sheet
Tech support cheat sheet (from xkcd.com)

However, if you run into problems with people who constantly ask you to fix their computer or any other technical problem for that matter, give them the tech support cheat sheet above. This should at least help them on the way and hopefully save you a lot of work.

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